An Online Business Manager oversees the day-to-day operations of your business so you can focus on leading, creating, and growing. That includes managing systems, processes, projects, and team members, making sure everything is running smoothly and aligned with your big-picture goals.

The specifics of what this looks like vary from business to business. That’s why I start with a 90-day plan Breakthrough Strategy Session to get clear on your goals, identify your biggest opportunities, and establish what success looks like for your company.

Retainer work ensures ongoing support and accountability. The 90-day plan paired with retainer work creates a roadmap for growth and keeps things moving forward consistently.

Project-based work is available for businesses that need support with a clear, specific deliverable (such as setting up a CRM, creating SOPs, or managing a launch). If you are looking for project based support, start with a discovery call or fill out a Pitch Your Project form.

Either way, you walk away with clarity, structure, and momentum, without having to carry the weight of managing all the details yourself.

A VA executes specific tasks (posting blogs, scheduling emails, updating graphics, etc.), while an OBM takes a higher-level role. I handle strategy, planning, and oversight to make sure the right tasks are being done, in the right order, at the right time. In short, VAs do the work, and OBMs manage the work.

That said, I don’t just sit in a management role. I also support with implementation when needed, especially in the early stages of setting up systems, tech, and processes. My role bridges both worlds: ensuring the big-picture strategy is in place and making sure the details are executed so nothing falls through the cracks.

I typically support in four core areas:

Systems & Processes – Streamlining how your business runs so it’s efficient and scalable.

Team Management – Hiring, onboarding, delegating, and ensuring everyone is accountable.

Project Management – Keeping launches, marketing campaigns, and initiatives on track.

Operations & Strategy – Translating your goals into clear action plans and overseeing execution.

You’re ready when:

You’re spending too much time managing your team instead of growing your business.

You have multiple projects but feel like nothing is fully getting across the finish line.

You know what you want to achieve but need someone to organize, systemize, and oversee the execution.

I don’t replace your team, I lead and support them. I step in as the manager, helping your team work efficiently and stay accountable. If you don’t have a team yet, I can help you hire and onboard the right people when needed.

I begin with a 90-day strategy plan to understand your goals, challenges, and systems. From there, I create a roadmap and manage implementation with you and your team. This ensures we’re aligned before moving into long-term retainer support.

I also offer project based support.

Success looks like:

Projects finished on time and on budget.

Systems and processes that save you time and money.

A team that’s accountable and empowered.

You stepping back from day-to-day management and focusing on leadership and growth.

I do both, it really depends on the needs of the client.

Retainer Work – Monthly retainers hold a prepaid block of my time each month for your ongoing support needs. This ensures consistent progress and allows me to oversee strategy, management, and implementation as your business grows. Retainer work always begins with a 90-day plan to establish clear goals, priorities, and what success looks like for your business.

Project-Based Work – I also take on specific projects with clear deliverables, such as a launch, CRM setup, or systems overhaul. These projects are self-contained and don’t require a 90-day plan.

This flexibility means you can get the level of support you need, whether that’s ongoing management and implementation or focused help to complete a specific project.

A strategy session generating a 90 day plan is more than a formality, it is the foundation for meaningful progress. An OBM is not just here to manage tasks, but to help move your business toward its goals with purpose.

A strategy session lets us step back and look at your business from a big-picture perspective so we can:

- Identify your goals and top priorities

- Uncover gaps in your systems, team, or workflows

- Create a clear 90-day roadmap so you know what to focus on next

Without this step, it is easy to spin your wheels or focus on the wrong things. With it, you gain clarity, direction, and a focused plan that makes your investment in OBM support count.

For retainer clients, this session sets the foundation for our work together and defines what success looks like.
For project work, a strategy session with a 90 day plan is not needed because the deliverables are already clearly defined.